Business and Administration (2011)

Course description:

Business and Administration skills are critical to the smooth operations of any organisation. Our Business and Administration SVQs allow the candidate to demonstrate a thorough understanding of best practices and are appropriate for everyone from 'office junior' to head of administration.

Example Units*:Make and receive telephone calls,Use office equipment,Work with other people in a business environment,Plan how to solve business problems,Use electric messaging systems,Use a diary systemTake minutesHandle mailMeet and welcome visitors

* These are example units that may be used to contribute to a candidates SVQ, however, actual Units covered may differ based on the candidates specific role in the workplace.

Qualifications:
SVQ Level 1/2/3

Entry requirements:
The candidate must be an employee or trainee in a job relative to business and administration.